Contact and grievance

We are here to help. Reach us through the details below.

Contact

Babylonia Agsys Private Limited
Email: support@babylonia.ag
Phone: +91 80890 08989
Registered office: 3rd Floor, Cyberpark, NIAS Road, Kozhikode, Kerala 673016

Grievance officer

In line with the Consumer Protection (E-Commerce) Rules 2020, our grievance officer is:

Farzeen Ahammed, Managing Director
Email: support@babylonia.ag

We acknowledge every grievance within 48 hours of receipt and resolve it within 30 days.

How to raise a grievance

Write to support@babylonia.ag with your order number and a description of the issue. You receive an acknowledgement within 48 hours and a resolution within 30 days.